Opal - Slack notifications not sending when access is approved – Incident details

Slack notifications not sending when access is approved

ResolvedDegraded performance3 hours 43 minutes
  • ResolvedUTC

    Fix has been released. All functionality has been restored.

  • IdentifiedUTC

    Root cause has been identified and we are currently working on a fix

  • UpdateUTC

    We are continuing to investigate the root cause. Nothing new to report

  • InvestigatingUTC

    Access requests initiated in Slack will remain in a pending state even after access has been approved. Access is still being propagated, users will need to reference the Opal dashboard to determine state of their requests