Access Rules not syncing

Resolved

Degraded performance

Started about 1 year agoMay 30, 2025Lasted about 2 hoursMay 30, 202512:171:48 AMUTC

Affected

Cloud

App

Updates

Postmortem
June 02, 2025 at 10:36 PMUTC
Postmortem
June 02, 2025 at 10:36 PMUTC
https://opal-security.notion.site/EXTERNAL-2025-05-29-Access-Rules-Failed-To-Sync-206b8b94ee958082839cf529a2922a36?source=copy_link
Resolved
May 30, 2025 at 1:48 AMUTC
Resolved
May 30, 2025 at 1:48 AMUTC
This incident has been resolved.
Monitoring
May 30, 2025 at 1:35 AMUTC
Monitoring
May 30, 2025 at 1:35 AMUTC
We implemented a fix and are currently monitoring the result.
Identified
May 30, 2025 at 12:30 AMUTC
Identified
May 30, 2025 at 12:30 AMUTC
We are continuing to work on a fix for this incident.
Investigating
May 30, 2025 at 12:17 AMUTC
Investigating
May 30, 2025 at 12:17 AMUTC
We are currently investigating this incident.

Opal - Access Rules not syncing – Incident details