Opal - Service Degradation – Incident details

All systems operational

Service Degradation

Resolved
Degraded performance
Started 7 days agoLasted about 3 hours

Affected

Cloud

Degraded performance from 10:30 PM to 12:44 AM, Operational from 12:44 AM to 1:10 AM

App

Degraded performance from 10:30 PM to 12:44 AM, Operational from 12:44 AM to 1:10 AM

API

Degraded performance from 10:30 PM to 12:44 AM, Operational from 12:44 AM to 1:10 AM

Slack Integration

Degraded performance from 10:30 PM to 12:44 AM, Operational from 12:44 AM to 1:10 AM

Opal Slack Integration

Degraded performance from 10:30 PM to 12:44 AM, Operational from 12:44 AM to 1:10 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Performance metrics have recovered.

  • Update
    Update

    Performance is degraded across all surfaces for cloud customers. Opal is working on deploying a fix.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.