Opal - Service Degradation – Incident details

All systems operational

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Service Degradation

ResolvedMajor outage1 hour 3 minutes

Affected

Cloud

Degraded performance from 2:58 AM to 4:02 AM

App

Degraded performance from 2:58 AM to 4:02 AM

API

Degraded performance from 2:58 AM to 4:02 AM

  • ResolvedUTC

    We have identified the root cause and confirmed that our mitigations are working. Manual sync tasks may have been interrupted and will have to be retried.

  • MonitoringUTC

    We have mitigated the service degradation and are monitoring. Manually triggered syncs may take longer than usual to complete.

  • InvestigatingUTC
    We are currently investigating this incident.