Opal - Opal web is experiencing an outage – Incident details

All systems operational

Opal web is experiencing an outage

Resolved
Major outage
Started 15 days agoLasted 48 minutes

Affected

Cloud

Major outage from 8:20 PM to 9:08 PM, Operational from 9:08 PM to 12:00 AM

App

Major outage from 8:20 PM to 9:08 PM, Operational from 9:08 PM to 12:00 AM

API

Major outage from 8:20 PM to 9:08 PM, Operational from 9:08 PM to 12:00 AM

Slack Integration

Major outage from 8:20 PM to 9:08 PM, Operational from 9:08 PM to 12:00 AM

Updates
  • Postmortem
    UTC
    Postmortem

    You can find the public postmortem for this incident here: https://opal-security.notion.site/EXTERNAL-2026-10-06-Web-app-and-API-unavailable-3f2b8b94ee958123b85bff67fb305342

    We apologize for the disruption and appreciate your patience while our team worked to resolve this incident.

  • Resolved
    UTC
    Resolved

    This incident has been resolved. Thank you for your patience as we worked to resolve this!

  • Monitoring
    UTC
    Monitoring

    Cloud environments are back up. We are actively monitoring the situation.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.