Opal - EKS sessions are not working for some users – Incident details

All systems operational

EKS sessions are not working for some users

Resolved
Partial outage
Started about 2 years agoLasted about 4 hours

Affected

Cloud

Partial outage from 8:35 PM to 12:52 AM, Operational from 8:35 PM to 12:52 AM, Partial outage from 12:52 AM to 12:54 AM, Operational from 12:52 AM to 12:54 AM

App

Partial outage from 8:35 PM to 12:54 AM

API

Operational from 8:35 PM to 12:54 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have released a fix and are monitoring.

  • Identified
    UTC
    Identified

    We are working on a fix for this incident.