Opal - We are aware of an issue with AWS Permission sets disappearing from Opal. – Incident details

All systems operational

We are aware of an issue with AWS Permission sets disappearing from Opal.

Resolved
Partial outage
Started over 1 year agoLasted about 24 hours

Affected

Cloud

Operational from 12:46 AM to 6:15 PM, Partial outage from 6:15 PM to 9:32 PM, Operational from 9:32 PM to 12:43 AM

App

Operational from 12:46 AM to 6:15 PM, Partial outage from 6:15 PM to 9:32 PM, Operational from 9:32 PM to 12:43 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    This issue only affects customers using the "Auto-import provisioned permission sets for each account" import setting. We are actively working on a fix.

  • Monitoring
    UTC
    Monitoring

    We are currently investigating this incident. Sync is partially degraded.