Opal - Notice history

All systems operational

Notice history

May 2026

No notices reported this month

Apr 2026

Cloud Infrastructure Upgrade
  • Completed
    April 08, 2026 at 4:16 AM
    Completed
    April 08, 2026 at 4:16 AM
    Maintenance has completed successfully.
  • In progress
    April 08, 2026 at 2:00 AM
    In progress
    April 08, 2026 at 2:00 AM
    Maintenance is now in progress
  • Planned
    April 08, 2026 at 2:00 AM
    Planned
    April 08, 2026 at 2:00 AM

    We will be scheduling a maintenance window for our cloud infrastructure at 7:00 PM PDT this evening to finish resolving the incident from earlier today.

    During this window, there may be a brief period of downtime (a few minutes) affecting the Web UI, API, and Slack integration. There will be no impact to data integrity, access expirations, or other scheduled tasks.

    We will update this page when we begin maintenance, and as we make progress on the fix.

Service Degradation
  • Postmortem
    Postmortem

    Our team has met internally to review the incident on April 7th 2026, where Opal's cloud platform was unavailable. We've prepared a postmortem for this incident, including a detailed timeline, root cause analysis, and plan for preventing similar issues in the future.

    You can find the public postmortem for this incident here - [LINK].

    We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix and are closely monitoring for healthy network traffic.

  • Investigating
    Investigating

    We have now identified gateway timeouts affecting app.opal.dev. We are investigating.

  • Monitoring
    Monitoring

    We have implemented a fix and are monitoring the situation.

  • Investigating
    Investigating

    All Opal services are currently degraded. We are actively investigating the issue and appreciate your patience.

Mar 2026

Service Degradation
  • Postmortem
    Postmortem

    Our team has published a report detailing the recent incident, including contributing factors, response efforts, and actions being taken to prevent similar issues in the future.
    We understand the disruption this may have caused and appreciate your ongoing support.
    You can find the full report here: [LINK]

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and the queue has returned to a healthy state. We are continuing to monitor the results.

  • Identified
    Identified

    Service degradation to notifications. We have identified the cause and are continuing to work on a fix for this incident.

  • Investigating
    Investigating
    We are currently investigating this incident.

Mar 2026 to May 2026

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