Access Rules not syncing

Resolved

Degraded performance

Started 2 months agoLasted about 2 hours

Affected

Cloud

App

Updates

Postmortem
June 02, 2025 at 10:36 PM
Postmortem
June 02, 2025 at 10:36 PM
https://opal-security.notion.site/EXTERNAL-2025-05-29-Access-Rules-Failed-To-Sync-206b8b94ee958082839cf529a2922a36?source=copy_link
Resolved
May 30, 2025 at 1:48 AM
Resolved
May 30, 2025 at 1:48 AM
This incident has been resolved.
Monitoring
May 30, 2025 at 1:35 AM
Monitoring
May 30, 2025 at 1:35 AM
We implemented a fix and are currently monitoring the result.
Identified
May 30, 2025 at 12:30 AM
Identified
May 30, 2025 at 12:30 AM
We are continuing to work on a fix for this incident.
Investigating
May 30, 2025 at 12:17 AM
Investigating
May 30, 2025 at 12:17 AM
We are currently investigating this incident.

Opal - Access Rules not syncing – Incident details