Opal - Delays in propagation and notifications. – Incident details

Delays in propagation and notifications.

Resolved
Partial outage 30 %
Started 15 days agoLasted about 2 hours

Affected

App

Partial outage from 2:31 PM to 4:03 PM

Updates
  • Postmortem
    Postmortem

    Following the recent incident on 7/7/25, where propagation and notification tasks were delayed, our team has published a report that includes contributing factors, response efforts, and actions being taken to prevent similar issues in the future.

    We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue.
    You can find the full report here: [LINK]

  • Resolved
    Resolved

    After monitoring the implemented fix, we have confirmed this issue has been successfully resolved.

    Thank you again for your patience as we worked to resolve this issue and we apologize for any inconvenience this issue may have caused.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

    We appreciate your continued patience while we work to resolve this issue.

  • Identified
    Identified

    We have identified the issue and our team is actively working on a mitigation.

    Thank you for your patience as we work to resolve this issue.

  • Investigating
    Investigating
    We are currently investigating this incident.