Opal - Opal app down – Incident details

All systems operational

Opal app down

Resolved
Major outage
Started 9 months agoLasted about 6 hours

Affected

Cloud

Major outage from 11:47 AM to 5:50 PM

App

Major outage from 11:47 AM to 5:50 PM

API

Major outage from 11:47 AM to 5:50 PM

Updates
  • Resolved
    UTC
    Resolved

    After monitoring the implemented fix by Cloudflare, we have confirmed this issue has been successfully resolved.

    Thank you again for your patience as we worked to resolve this issue and we apologize for any inconvenience this issue may have caused.

  • Monitoring
    UTC
    Monitoring

    Following Cloudflare's latest update indicating their issue may be resolved, we are seeing improved access to the Opal platform. Access to our webapp at app.opal.dev and request submissions via the UI and Slack are functioning more reliably.

    We will continue to monitor for full service restoration. Thank you for your patience

  • Identified
    UTC
    Identified

    The Opal UI is currently unavailable at app.opal.dev due to an outage at our DNS provider, Cloudflare:

    https://www.cloudflarestatus.com/incidents/8gmgl950y3h7