Opal - Service Degradation – Incident details

Our team has met internally to review the incident on April 7th 2026, where Opal's cloud platform was unavailable. We've prepared a postmortem for this incident, including a detailed timeline, root cause analysis, and plan for preventing similar issues in the future.

You can find the public postmortem for this incident here - [LINK].

We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue.

We have implemented a fix and are closely monitoring for healthy network traffic.

We have now identified gateway timeouts affecting app.opal.dev. We are investigating.

We have implemented a fix and are monitoring the situation.