Opal - Opal app slow to respond / auth impacted – Incident details

All systems operational

Opal app slow to respond / auth impacted

Resolved
Major outage
Started about 3 years agoLasted less than a minute

Affected

Cloud

Operational from 3:40 PM to 3:40 PM

App

Operational from 3:40 PM to 3:40 PM

API

Operational from 3:40 PM to 3:40 PM

Updates
  • Resolved
    UTC
    Resolved

    We are experience increased load on our systems that resulted in slow requests from web and slack as well as failed attempts to authenticate during login.

    We implemented a fix and are currently monitoring the result.