Notice history

Resolved
February 18, 2026 at 4:02 AM
Resolved
February 18, 2026 at 4:02 AM
We have identified the root cause and confirmed that our mitigations are working. Manual sync tasks may have been interrupted and will have to be retried.
Monitoring
February 18, 2026 at 3:28 AM
Monitoring
February 18, 2026 at 3:28 AM
We have mitigated the service degradation and are monitoring. Manually triggered syncs may take longer than usual to complete.
Investigating
February 18, 2026 at 2:58 AM
Investigating
February 18, 2026 at 2:58 AM
We are currently investigating this incident.

Postmortem
February 12, 2026 at 2:11 AM
Postmortem
February 12, 2026 at 2:11 AM
Our team has met internally to review the incident on February 3rd 2026, where the Opal cloud platform experienced increased latency and delays in delivering notifications. We've prepared a postmortem for this incident, including a detailed timeline, root cause analysis, and plan for preventing similar issues in the future.
You can find the public postmortem for this incident here - [LINK].
We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue.
Resolved
February 04, 2026 at 1:10 AM
Resolved
February 04, 2026 at 1:10 AM
This incident has been resolved.
Monitoring
February 04, 2026 at 12:44 AM
Monitoring
February 04, 2026 at 12:44 AM
We implemented a fix and are currently monitoring the result. Performance metrics have recovered.
Update
February 03, 2026 at 11:46 PM
Update
February 03, 2026 at 11:46 PM
Performance is degraded across all surfaces for cloud customers. Opal is working on deploying a fix.
Identified
February 03, 2026 at 10:30 PM
Identified
February 03, 2026 at 10:30 PM
We are continuing to work on a fix for this incident.

All systems operational