Opal - Notice history

Notice history

Mar 2026

No notices reported this month

Feb 2026

Service Degradation
  • Postmortem
    Postmortem

    Our team has met internally to review the incident on February 3rd 2026, where the Opal cloud platform experienced increased latency and delays in delivering notifications. We've prepared a postmortem for this incident, including a detailed timeline, root cause analysis, and plan for preventing similar issues in the future.

    You can find the public postmortem for this incident here - [LINK].

    We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Performance metrics have recovered.

  • Update
    Update

    Performance is degraded across all surfaces for cloud customers. Opal is working on deploying a fix.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.

Jan 2026

No notices reported this month

Jan 2026 to Mar 2026

Next