Opal - Notice history

After monitoring the implemented fix by Cloudflare, we have confirmed this issue has been successfully resolved.

Thank you again for your patience as we worked to resolve this issue and we apologize for any inconvenience this issue may have caused.

Following Cloudflare's latest update indicating their issue may be resolved, we are seeing improved access to the Opal platform. Access to our webapp at app.opal.dev and request submissions via the UI and Slack are functioning more reliably.

We will continue to monitor for full service restoration. Thank you for your patience

This incident has been resolved. Thank you again for your patience and we apologize for any inconvenience this issue may have caused.

Scheduled jobs are running successfully for cloud customers.

Self-hosted customers may continue to see errors in launching Opal pods as LaunchDarkly continues to work through their incident.

To work around these LaunchDarkly errors, please see this document. If you have any questions or need additional assistance, please reach out to our team.

For self-hosted customers, please see this document for guidance on how to implement a workaround for this issue. If you have any questions or need additional assistance, please reach out to our team.

Thank you again for your patience while we worked to resolve this issue.

We implemented a fix and are currently monitoring the result. Scheduled syncs and access expirations should now be running normally. For self-hosted customers who may be affected, please reach out to our support team for guidance on a workaround to mitigate this issue.

Thank you for your patience as we worked to resolve this issue.

https://www.opal.dev/ is back online!

Following the recent incident on October 1st, 2025, where some users were experiencing issues due to increased latency, our team has published a report that includes contributing factors, response efforts, and actions being taken to prevent similar issues in the future.

We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue. You can find the full report here: [LINK]

We’ve deployed a fix and are seeing improved latency across the platform. We recognize this issue caused disruption and appreciate your patience while we addressed it. Systems are now stable, and we’ll continue to monitor performance.

We are aware of continued performance issues. We are working on identifying and rolling out a fix.

We rolled back a recent change to mitigate the issue causing long load times and timeout errors for items with visibility restrictions and are monitoring to confirm that the issue has been fully resolved.

Thank you for your patience as we worked to resolve this issue!

https://opal-security.notion.site/EXTERNAL-2025-09-09-API-Pagination-Breaking-Change-26db8b94ee958128bfc7e5ca143eaecd?pvs=74