Opal - Notice history

All systems operational

Notice history

Nov 2025

Opal app down
  • Resolved
    UTC
    Resolved

    After monitoring the implemented fix by Cloudflare, we have confirmed this issue has been successfully resolved.

    Thank you again for your patience as we worked to resolve this issue and we apologize for any inconvenience this issue may have caused.

  • Monitoring
    UTC
    Monitoring

    Following Cloudflare's latest update indicating their issue may be resolved, we are seeing improved access to the Opal platform. Access to our webapp at app.opal.dev and request submissions via the UI and Slack are functioning more reliably.

    We will continue to monitor for full service restoration. Thank you for your patience

  • Identified
    UTC
    Identified

    The Opal UI is currently unavailable at app.opal.dev due to an outage at our DNS provider, Cloudflare:

    https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Oct 2025

Issues with Access Propagation
  • Resolved
    UTC
    Resolved

    Access changes are propagating as usual. Any access changes enqueued during the outage will propagate with some delay. We apologize for any disruption and thank you for your patience.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating an incident where access is failing to propagate. Self-hosted customers should avoid upgrading at this time. Thank you for your patience and we apologize for any inconvenience.

Scheduled jobs failing related to AWS outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Thank you again for your patience and we apologize for any inconvenience this issue may have caused.

  • Update
    UTC
    Update

    Scheduled jobs are running successfully for cloud customers.

    Self-hosted customers may continue to see errors in launching Opal pods as LaunchDarkly continues to work through their incident.

    To work around these LaunchDarkly errors, please see this document. If you have any questions or need additional assistance, please reach out to our team.

  • Update
    UTC
    Update

    For self-hosted customers, please see this document for guidance on how to implement a workaround for this issue. If you have any questions or need additional assistance, please reach out to our team.

    Thank you again for your patience while we worked to resolve this issue.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. Scheduled syncs and access expirations should now be running normally. For self-hosted customers who may be affected, please reach out to our support team for guidance on a workaround to mitigate this issue.

    Thank you for your patience as we worked to resolve this issue.

  • Identified
    UTC
    Identified

    We are currently investigating an incident where the LaunchDarkly/AWS outage is causing scheduled jobs to fail. This may affect delays in sync, access expirations, and event streaming.

    Self-hosted customers should avoid upgrading at this time.

    Thank you for your patience and we apologize for any inconvenience.

Ongoing AWS Outage
  • Resolved
    UTC
    Resolved

    https://www.opal.dev/ is back online!

  • Monitoring
    UTC
    Monitoring

    Opal is aware of the ongoing AWS outage. We are monitoring for affects to the main app, which is currently still healthy. Our website https://www.opal.dev/ is affected and is unavailable at the moment.

Performance issues with visibility limitations
  • Postmortem
    UTC
    Postmortem

    Following the recent incident on October 1st, 2025, where some users were experiencing issues due to increased latency, our team has published a report that includes contributing factors, response efforts, and actions being taken to prevent similar issues in the future.

    We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue. You can find the full report here: [LINK]

  • Resolved
    UTC
    Resolved

    We’ve deployed a fix and are seeing improved latency across the platform. We recognize this issue caused disruption and appreciate your patience while we addressed it. Systems are now stable, and we’ll continue to monitor performance.

  • Identified
    UTC
    Identified

    We are aware of continued performance issues. We are working on identifying and rolling out a fix.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We rolled back a recent change to mitigate the issue causing long load times and timeout errors for items with visibility restrictions and are monitoring to confirm that the issue has been fully resolved.

    Thank you for your patience as we worked to resolve this issue!

  • Investigating
    UTC
    Investigating
    We are aware of long load times for some items with visibility restrictions. Some users are seeing timeout errors. Team is currently investigating.

Sep 2025

Delays in syncing access changes to Azure Enterprise Apps
  • Resolved
    UTC
    Resolved

    This issue has been resolved. Access changes made directly in Entra (outside of Opal) are now syncing as expected. Thank you for your patience as we worked to resolve this issue.

  • Identified
    UTC
    Identified

    We have identified an issue where access changes made directly in Entra (outside of Opal) to enterprise apps were not syncing as expected. Expirations and propagations within Opal remain unaffected.

GET /groups/{group_id}/users not returning a full list of users when pagination parameters are not set

Sep 2025 to Nov 2025

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