Opal - Notice history

All systems operational

Notice history

Jun 2026

Scheduled Database Upgrade
  • Completed
    June 06, 2026 at 8:41 PMUTC
    Completed
    June 06, 2026 at 8:41 PMUTC
    Maintenance has completed successfully.
  • In progress
    June 06, 2026 at 6:00 PMUTC
    In progress
    June 06, 2026 at 6:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 06, 2026 at 6:00 PMUTC
    Planned
    June 06, 2026 at 6:00 PMUTC

    We will be performing a scheduled upgrade on our production database at this time. During this window, there will be a brief period of downtime, around 1 minute in duration. This will affect availability of Opal over the Web, API, and Slack, but have no impact to data integrity.

May 2026

On-prem Notification Service Degradation
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Third party service degradation is impacting Opal's on-prem Slack integration.

Service Degradation
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Apr 2026

Cloud Infrastructure Upgrade
  • Completed
    April 08, 2026 at 4:16 AMUTC
    Completed
    April 08, 2026 at 4:16 AMUTC
    Maintenance has completed successfully.
  • In progress
    April 08, 2026 at 2:00 AMUTC
    In progress
    April 08, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 08, 2026 at 2:00 AMUTC
    Planned
    April 08, 2026 at 2:00 AMUTC

    We will be scheduling a maintenance window for our cloud infrastructure at 7:00 PM PDT this evening to finish resolving the incident from earlier today.

    During this window, there may be a brief period of downtime (a few minutes) affecting the Web UI, API, and Slack integration. There will be no impact to data integrity, access expirations, or other scheduled tasks.

    We will update this page when we begin maintenance, and as we make progress on the fix.

Service Degradation
  • Postmortem
    UTC
    Postmortem

    Our team has met internally to review the incident on April 7th 2026, where Opal's cloud platform was unavailable. We've prepared a postmortem for this incident, including a detailed timeline, root cause analysis, and plan for preventing similar issues in the future.

    You can find the public postmortem for this incident here - [LINK].

    We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have implemented a fix and are closely monitoring for healthy network traffic.

  • Investigating
    UTC
    Investigating

    We have now identified gateway timeouts affecting app.opal.dev. We are investigating.

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix and are monitoring the situation.

  • Investigating
    UTC
    Investigating

    All Opal services are currently degraded. We are actively investigating the issue and appreciate your patience.

Apr 2026 to Jun 2026

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