Notice history

Resolved
February 18, 2026 at 4:02 AMUTC
Resolved
February 18, 2026 at 4:02 AMUTC
We have identified the root cause and confirmed that our mitigations are working. Manual sync tasks may have been interrupted and will have to be retried.
Monitoring
February 18, 2026 at 3:28 AMUTC
Monitoring
February 18, 2026 at 3:28 AMUTC
We have mitigated the service degradation and are monitoring. Manually triggered syncs may take longer than usual to complete.
Investigating
February 18, 2026 at 2:58 AMUTC
Investigating
February 18, 2026 at 2:58 AMUTC
We are currently investigating this incident.

Postmortem
February 12, 2026 at 2:11 AMUTC
Postmortem
February 12, 2026 at 2:11 AMUTC
Our team has met internally to review the incident on February 3rd 2026, where the Opal cloud platform experienced increased latency and delays in delivering notifications. We've prepared a postmortem for this incident, including a detailed timeline, root cause analysis, and plan for preventing similar issues in the future.
You can find the public postmortem for this incident here - [LINK].
We apologize for the disruption this may have caused and appreciate your patience while our team worked to resolve this issue.
Resolved
February 04, 2026 at 1:10 AMUTC
Resolved
February 04, 2026 at 1:10 AMUTC
This incident has been resolved.
Monitoring
February 04, 2026 at 12:44 AMUTC
Monitoring
February 04, 2026 at 12:44 AMUTC
We implemented a fix and are currently monitoring the result. Performance metrics have recovered.
Update
February 03, 2026 at 11:46 PMUTC
Update
February 03, 2026 at 11:46 PMUTC
Performance is degraded across all surfaces for cloud customers. Opal is working on deploying a fix.
Identified
February 03, 2026 at 10:30 PMUTC
Identified
February 03, 2026 at 10:30 PMUTC
We are continuing to work on a fix for this incident.

All systems operational